FAQ

  • 1. What services does Gleam Esthetika offer?

    We offer a wide range of skincare and aesthetic treatments, including facials, chemical peels, microdermabrasion, Oxygen Facial, and more. Our goal is to help you achieve healthy, glowing skin through personalized treatments tailored to your needs.

  • 2. How do I book an appointment?

    You can book an appointment online through our website or by calling.

  • 3. What should I expect during my first visit?

    Your first visit will include a comprehensive consultation where we assess your skin type and discuss your skincare goals. Based on this consultation, we will recommend treatments and create a personalized skincare plan just for you.

    Prior to you appointment, you will fill out an intake form, we will send you either a Food Frequency or Weekly Food Diary form for you to fill out.

  • 4. Are the treatments safe?

    Yes, all of our treatments are performed by certified professionals using the latest technology and highest quality products. We adhere to strict safety and hygiene protocols to ensure your comfort and safety.

    But, rarely at times depending on your skin condition, some reactions may happen, if that does occur, please let us know immediately and we will work on getting your skin back to its best condition.

  • 5. How often should I get a facial or other skincare treatments?

    The frequency of treatments depends on your skin type and goals. Generally, we recommend facials every 4-6 weeks to maintain healthy skin. However, our specialists will tailor a schedule based on your specific needs.

    For certain treatments we probably have to perform in series for effectiveness. We'll get into details during consultation.

  • 7. What is your cancellation policy?

    We require at least 24 hours’ notice for cancellations or rescheduling. Cancellations within 24 hours of the appointment time may incur a fee. Please refer to our full cancellation policy on the website for more details.

  • 8. Can I purchase gift certificates?

    Yes, you absolutely can! Please click on the Shop link above to purchase or give us a call. We have both e gift certificate or a physical card.

  • 9. Do you offer consultations for new clients?

    Yes, we offer complimentary consultations for new clients. This is a great opportunity to meet our team, discuss your skincare concerns, and learn more about the treatments that best suit your needs.

  • 10. How does Gleam Esthetika give back to the community?

    We are committed to giving back to our community through a charity we deeply believe in by donating $5 for every treatment purchased by you.

    We are partnering with Box of Balloons. Box of Balloons Inc.'s mission is to bring joy, hope, and celebration to every child on their birthday, regardless of their family's circumstances.

    Your support helps us continue this effort!

  • Privacy Policy

    Introduction

    Gleam Esthetika (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website, use our services, or interact with us. By accessing our services, you agree to this Privacy Policy.

    Information We Collect

    We collect information to improve our services and provide you with a customized experience. This includes:

    Personal Information: Name, email address, phone number, mailing address, and any other contact information you provide.

    Appointment and Treatment Information: Details related to your appointments, preferences, treatment history, and other service-related details.

    Payment Information: Credit card details or other payment information provided when booking services.

    Health Information: Information about your skin type, allergies, medical history, or other relevant health data to ensure safe and effective treatments. This is only collected with your consent.

    Technical Information: IP address, device information, browser type, and other details about your interaction with our website, for website functionality and analytics.

    How We Use Your Information

    We use the collected information to:

    • Provide, improve, and personalize our services.

    • Communicate with you about appointments, special offers, and relevant service updates.

    • Process payments and manage customer relationships.

    • Enhance the safety and security of our website and services.

    • Comply with legal obligations and enforce our policies.

    Information Sharing and Disclosure

    We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following cases:

    Service Providers: Trusted third-party providers who assist us in operating our business (e.g., payment processing, IT support, etc.), provided they agree to keep your information confidential.

    Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with a legal proceeding, court order, or other legal process.

    Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of the transaction.

    Data Security

    We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

    Your Rights

    Depending on your location, you may have the right to:

    • Access, correct, or delete your personal information.

    • Withdraw your consent for data processing, where applicable.

    • Opt out of receiving marketing communications from us at any time by following the unsubscribe link or contacting us directly.

    • Request information about the processing of your personal data.

    Data Retention

    We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Health-related information is retained only as necessary to deliver services safely and legally.

    Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and improve our services. You can control your cookie preferences through your browser settings.

    Children’s Privacy

    Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If we become aware of information collected from a child without parental consent, we will delete it.

    Updates to This Policy

    We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal obligations, or other factors. Any updates will be posted on this page, and we encourage you to review it regularly.

    Contact Us

    If you have questions about this Privacy Policy or your personal information, please contact us at:

    Gleam Esthetika

    Email: info@gleamesthetika.com

    Phone: 208-994-5719